Microsoft 365 — Set Up Right, Managed Right
Microsoft 365 is powerful — when it's configured correctly. Most businesses are using about 10% of what they're paying for, with critical security features turned off. Type 5 Technology handles migration, security, compliance, and day-to-day administration so your team gets full value from every license dollar.
Whether you're migrating from Google Workspace, moving off an aging Exchange server, or inheriting a tenant that nobody ever configured properly — we make Microsoft 365 work the way it should.
The Microsoft 365 Problems We Fix Every Week
These issues are so common we could list them in our sleep. If any of these sound familiar, you're not alone.
Security Misconfigurations
MFA isn't enabled. Admin accounts have no Conditional Access. Legacy authentication is still allowed. These are the gaps attackers exploit — and Microsoft leaves them open by default.
License Waste
Half your team has E5 licenses but only uses Outlook. Former employees still have active licenses. Nobody has audited the tenant in years. You're likely overpaying by 20-40%.
Failed Migrations
Someone tried to migrate to Microsoft 365 in-house and now emails are missing, calendar events are duplicated, and shared drives are a mess. We clean up botched migrations regularly.
No Governance
Anyone can create Teams and SharePoint sites. Files are shared externally with no controls. There are 47 teams called "Marketing" and nobody knows which one is current.
Our Microsoft 365 Services
Everything from migration day one to ongoing management and optimization.
Migration
Moving your email, files, and collaboration to Microsoft 365 — without losing data or productivity.
- Google Workspace to Microsoft 365 (mail, calendar, contacts, Drive to OneDrive)
- On-premises Exchange to Exchange Online
- Other email providers (GoDaddy, Rackspace, IMAP) to Microsoft 365
- PST file imports and archive migrations
- DNS configuration and domain verification
Security Hardening
The configurations that Microsoft leaves turned off by default — and that attackers count on you not knowing about.
- Multi-factor authentication (MFA) for every user and admin account
- Conditional Access policies (block logins from suspicious locations, require compliant devices)
- Data Loss Prevention (DLP) to stop sensitive data from leaving the organization
- Anti-phishing and anti-spoofing policies
- Email authentication: SPF, DKIM, and DMARC configuration
Administration & Support
Ongoing management so your team can use Microsoft 365 without thinking about what's happening behind the scenes.
- User provisioning and offboarding (mailbox, licenses, access removal)
- Distribution group and shared mailbox management
- Password resets and account lockout resolution
- Mail flow troubleshooting and delivery issues
- Mobile device configuration for Outlook, Teams, and OneDrive
Compliance Configuration
For businesses in regulated industries that need to meet specific data handling and retention requirements.
- Retention policies and legal hold for email and documents
- eDiscovery configuration for legal proceedings
- Sensitivity labels for document classification
- HIPAA-compliant configuration for healthcare organizations
- Audit log monitoring and compliance reporting
SharePoint & OneDrive Governance
File sharing that actually makes sense — with proper permissions, structure, and security.
- SharePoint site architecture and information hierarchy
- Permission structure design (who can see what, and why)
- External sharing policies and guest access controls
- OneDrive sync configuration and Known Folder Move
- Migration from shared drives and file servers
Teams Optimization
Making Teams a productive collaboration tool instead of a notification firehose.
- Teams governance policies (who can create teams, naming conventions)
- Channel structure planning for departments and projects
- Meeting room and conference phone integration
- Teams Phone (PSTN calling) setup as a phone system replacement
- App integrations with your existing business tools
Intune Device Management
Control company data on every device — without employees feeling like Big Brother is watching.
- Device enrollment for Windows, macOS, iOS, and Android
- Application deployment and management
- Security policies (encryption, screen lock, password requirements)
- Remote wipe capability for lost or stolen devices
- BYOD policies that protect company data without invading personal space
License Optimization
Stop paying for licenses nobody uses. We audit, right-size, and save you money.
- License audit — identify unused, underused, and duplicate licenses
- Right-sizing recommendations (E5 users who only need Business Basic)
- License assignment automation
- Cost comparison across plan tiers
- Annual renewal planning and budget forecasting
Learn more about Microsoft 365 security best practices in the Microsoft Security documentation.
Our Migration Process
Structured, tested, and designed for zero downtime.
Discovery
We audit your current email and collaboration environment. How many users, how much data, what integrations, what's critical.
Planning
We design the migration plan, choose the right license tier, and schedule the cutover window. You approve everything before we start.
Migration
We migrate email, contacts, calendars, and files. Mail keeps flowing throughout. Most users don't notice the switch is happening.
Hardening
MFA, Conditional Access, DLP, email authentication — we configure the security features Microsoft leaves off by default.
Training
Live or recorded training sessions for your team on Outlook, Teams, SharePoint, and OneDrive. We don't just migrate — we make sure people know how to use it.
Compliance-Ready Microsoft 365
If your business is subject to HIPAA, PCI DSS, or SOC 2 requirements, Microsoft 365 has the tools to support compliance — but only when they're configured correctly. We set up retention policies, audit logging, DLP rules, encryption, and access controls that align with your specific regulatory framework.
Most compliance failures in Microsoft 365 aren't because the platform can't do it — they're because nobody turned on the features. That's exactly what we fix.
Frequently Asked Questions
Common questions about Microsoft 365 migration and management.
Related Resources
Get More from Microsoft 365
Whether you need a migration, a security audit, or ongoing management — we'll show you what's possible. Call 855-TYPE5-IT or schedule a free consultation.