Manufacturing IT Support in Dallas — Keep Production Running
Your production line doesn't stop for IT problems — and it shouldn't have to. We build and manage the technology infrastructure that keeps manufacturing moving.
The Manufacturing IT Challenge
Manufacturing technology is fundamentally different from office IT — and most IT providers treat them the same way.
In manufacturing, technology isn't just about email and file sharing. It's about SCADA systems controlling production processes. PLCs running assembly lines. ERP systems tracking inventory, orders, and quality metrics. IoT sensors feeding real-time data to dashboards. Supply chain platforms coordinating with suppliers and logistics partners.
These systems were traditionally air-gapped from the corporate network. But Industry 4.0 demands connectivity. You can't get real-time production data into your ERP without connecting the shop floor to the business network. You can't do predictive maintenance without sensor data flowing to analytics platforms. You can't compete with manufacturers who have these capabilities.
But connectivity creates risk. The same network path that carries production data to your ERP can carry ransomware from a phishing email to your SCADA system. The CISA reports that manufacturing is now the most-targeted sector for ransomware attacks — because attackers know that production downtime pressures manufacturers into paying.
Type 5 Technology understands both sides of the OT/IT equation. We build network architectures that enable the data flow your business needs while isolating production systems from the threats that target them. Your factory gets smarter without getting more vulnerable.
What We Provide
IT and OT services engineered for the demands of manufacturing operations.
OT/IT Network Convergence and Segmentation
Modern manufacturing blurs the line between operational technology (OT) and information technology (IT). Your SCADA systems, PLCs, and production equipment need network connectivity — but they can't share a flat network with email and web browsing. We design segmented network architectures with industrial DMZs that allow data to flow between OT and IT zones without exposing production systems to office-side threats.
SCADA and Industrial Control System Security
SCADA systems and industrial controllers were designed for reliability, not cybersecurity. Many run legacy operating systems with known vulnerabilities. We implement compensating security controls — network isolation, application whitelisting, protocol-aware firewalls, and anomaly detection — that protect these systems without disrupting production. Our approach follows the NIST Cybersecurity Framework and IEC 62443 industrial security standards.
Production Uptime and Availability
When the production line stops, every minute costs money. We design IT infrastructure with redundancy at every critical point — redundant network paths, failover servers, UPS systems, and automated monitoring that alerts us before a component failure causes downtime. Our goal is simple: your technology should never be the reason production stops.
ERP System Integration
Your ERP system — whether it's SAP, Oracle, Epicor, Infor, or Microsoft Dynamics — is the backbone of your manufacturing operation. We provide the infrastructure support that keeps your ERP performing: database optimization, server management, integration support for shop floor data collection, and performance monitoring that identifies bottlenecks before users notice them.
Shop Floor Connectivity
Factory environments are tough on technology. Metal structures interfere with wireless signals. Dust, heat, and vibration stress equipment. We deploy industrial-grade networking solutions — ruggedized access points, fiber optic backbone cabling, and hardened switches — designed for the manufacturing floor. Reliable connectivity for barcode scanners, tablets, IoT sensors, and connected equipment.
Supply Chain System Support
EDI (Electronic Data Interchange), supplier portals, inventory management systems, and logistics platforms need to communicate reliably with your ERP and production systems. We manage the integrations, API connections, and data flows that keep your supply chain systems synchronized — and we troubleshoot when they fall out of sync.
Backup and Disaster Recovery for Manufacturing
Manufacturing data includes ERP databases, production recipes, quality records, CAD/CAM files, and compliance documentation. Losing any of it can halt production and trigger regulatory issues. We implement backup solutions that cover both IT and OT data with recovery time objectives matched to your production schedule — because recovering last week's data isn't useful if tomorrow's production run depends on today's changes.
24/7 Monitoring and Alerting
Manufacturing doesn't run 9-to-5, and neither should your IT monitoring. We provide round-the-clock monitoring of network infrastructure, servers, industrial systems, and environmental controls. Automated alerts catch anomalies — temperature spikes, unusual network traffic, disk space warnings, connectivity drops — before they escalate into production-impacting events.
Industrial Security Standards We Follow
Our manufacturing IT practice is guided by established industrial security frameworks.
NIST Cybersecurity Framework
The NIST CSF provides a structured approach to cybersecurity across five functions: Identify, Protect, Detect, Respond, and Recover. We use this framework to assess and improve the security posture of manufacturing environments, ensuring comprehensive coverage across both IT and OT systems.
IEC 62443 Industrial Security
IEC 62443 is the international standard for industrial automation and control system (IACS) security. It defines security levels, zone and conduit models, and technical requirements specifically for industrial environments. We apply IEC 62443 principles when designing network segmentation, implementing access controls, and establishing security monitoring for OT systems.
Purdue Model Network Architecture
The Purdue Enterprise Reference Architecture defines a hierarchical network model for manufacturing environments — from Level 0 (physical processes) through Level 5 (enterprise network). We use this model to design network segmentation that separates production systems from business systems with appropriate security controls at each boundary. The industrial DMZ between Levels 3 and 4 is where we concentrate security monitoring and access controls.
Who We Serve
Manufacturers across Dallas/Fort Worth depend on us for reliable IT and OT support.
Discrete Manufacturing
Assembly operations, machining, fabrication, and production lines producing distinct, countable products.
Process Manufacturing
Chemical, food and beverage, pharmaceutical, and other continuous or batch process operations with specialized control systems.
Contract Manufacturers
Job shops and contract manufacturers juggling multiple clients, projects, and quality requirements simultaneously.
Distribution and Warehousing
Warehouse management systems, automated picking, inventory tracking, and logistics technology for distribution operations.
Manufacturing IT Pricing
Custom-scoped pricing based on your facility, equipment, and operational requirements.
Manufacturing IT engagements vary significantly based on the complexity of your OT environment, number of facilities, ERP platform, and production uptime requirements. We scope every manufacturing engagement individually with a free on-site assessment. Standard IT user support starts at $100–$150/user/month, with OT monitoring and industrial security services quoted separately based on the number and type of systems.
Manufacturing IT — Frequently Asked Questions
Related Services
Manufacturing IT support extends our core managed services with industrial-specific capabilities.
Managed IT Services
The foundation for all manufacturing IT — proactive monitoring, help desk, and infrastructure management.
Learn More →Networking
Industrial-grade network design, segmentation, and infrastructure for manufacturing environments.
Learn More →Custom Software
Custom integrations, dashboards, and automation tools built around your manufacturing workflows.
Learn More →Last updated: April 2026
Keep your production line running
Schedule a free site assessment with Type 5 Technology. We'll evaluate your OT/IT environment and identify opportunities to improve uptime, security, and efficiency.