Type 5 Technology logo

Privacy Policy

Last Updated: April 14, 2026

Type 5 Technology(“we,” “us,” or “our”) operates the website at https://www.type5tech.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form on our Site
  • Request a consultation or quote
  • Subscribe to our newsletter or blog updates
  • Communicate with us via email, phone, or other channels
  • Engage our managed IT services

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide in your message or during our business relationship.

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and your visit. This includes:

  • Device Information: Browser type, operating system, device type, screen resolution, and language preferences
  • Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths
  • Network Information: IP address, approximate geographic location (city/region level), and internet service provider

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To respond to your inquiries, provide consultations, and deliver the IT services you request
  • Communication: To send you relevant information about our services, respond to support requests, and provide updates about your account or projects
  • Site Improvement: To analyze how visitors use our Site so we can improve content, navigation, and user experience
  • Security: To detect, prevent, and address technical issues, fraud, or other security concerns
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We never have, and we never will.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. Specifically:

Essential Cookies

These cookies are necessary for the Site to function properly. They enable basic features like page navigation and access to secure areas. The Site cannot function properly without these cookies.

Analytics Cookies (Google Analytics 4)

We use Google Analytics 4 (GA4) to understand how visitors interact with our Site. GA4 collects information such as pages visited, session duration, traffic sources, and general geographic location. This data is aggregated and anonymized — it does not personally identify you.

Google Analytics 4 uses first-party cookies to track user interactions. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You can also manage cookie preferences through your browser settings.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is set. Note that disabling cookies may affect the functionality of certain parts of the Site.

4. Third-Party Services

We use a limited number of third-party services to operate our Site and business. These services may have access to certain information as necessary to perform their functions:

  • Google Analytics 4: Website analytics and usage tracking (see Section 3 above)
  • Vercel: Website hosting and deployment infrastructure
  • Email Service Providers: For delivering transactional emails such as contact form confirmations

Each of these providers maintains their own privacy policies governing their use of data. We select partners who demonstrate commitment to data protection and comply with applicable privacy regulations.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our Site
  • Secure storage of contact form submissions
  • Regular security updates and vulnerability assessments
  • Access controls limiting who can view personal information

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Contact Form Submissions: Retained for up to 24 months after the last communication, then securely deleted
  • Client Service Records: Retained for the duration of our business relationship plus 36 months for legal and compliance purposes
  • Analytics Data: Google Analytics data is retained according to our GA4 configuration settings, typically 14 months

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request a copy of the personal information we hold about you
  • Correction: The right to request correction of inaccurate or incomplete personal information
  • Deletion: The right to request deletion of your personal information, subject to legal retention requirements
  • Opt-Out: The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at info@type5tech.com. We will respond to your request within 30 days.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

9. Links to Third-Party Websites

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions about this Privacy Policy, your personal data, or would like to exercise your rights, please contact us: